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Frequently Asked Questions

Who are you?

We are EZ E-Bike Rentals, a family-owned electric bicycle rental company serving the Indianapolis and surrounding area. Biking became harder as we got older, but we wanted to continue to experience the world in its natural state and feel a sense of independence. Electric-powered bikes were the perfect way to do this! Rent one today and see what we mean.

Are there any restrictions?

You must be at least 18 years old to rent an e-bike — we require a driver’s license on file and a signed liability waiver. Please make sure to arrive at least 15 minutes before your scheduled start time to allow for completing this paperwork.

What is an e-bike?

An e-bike, or electric bicycle, is a bike powered by an electric motor. It can hit speeds as fast as 20 miles per hour and has a range of nearly 20 miles, and it offers the freedom and thrill of a regular bicycle without any of the efforts.

Rent one for yourself or your entire family and see how wonderful they are!

How long does the charge last?

This depends on which e-bike you are riding. In most cases, the charge will last more than twenty miles. There are many factors to consider including the weight of the rider, if there are any hills, how strong the wind is, and how much you use your throttle. We make sure to charge your bike fully before each ride so you will have plenty of juice!

Are e-bikes safe?

Yes, electric bikes are very safe! We require and include bike helmets for your ride. Please make sure to wear proper riding attire and don’t wear anything that will be caught in the peddles. You may want to wear eyeglasses for protection in case of bugs. No flip flops! Make sure to wear comfortable shoes.

How can I reserve a bike?

Book a reservation online, or if you want, you can also call or text us at 317-207-0880.

What is the cost to rent an e-bike?

You can rent the 2018 Rad Rover, the 2019 RadCity Step-Thru, or the 2019 RadWagon for the same price.

  • 1 hour is $20
  • 2 hours is $35
  • 3 hours is $45
  • 4 hours is $50
  • 5 hours is $65
  • 6 hours is $75
  • 7 hours is $85
  • 8 hours is $95

How many people can I bring?

Bring as many people as you want! Our fleet currently has seven bikes, meaning you can ride by yourself, bring six others and rent out the whole fleet, or do anything in between!

How fast do your EZ E-Bikes go?

The bikes can go as fast as 20 miles per hour, using only the throttle.

How do I get my bike?

Currently, we are located at 12018 Warehouse Rd in Indianapolis, Indiana. We invite you to come ride the Pennsy Trail, right across the street from our location. This six to ten mile ride should take you between one and two hours to complete.

As we grow, we will bring the bike to you depending on where you are. For example, there are many great places to ride including Eagle Creek Park, Fort Benjamin Harrison State Park, and the Monon Trail. There might be a small service charge, but that is nothing compared to the ease of having the bikes delivered right to you. Let us know if you are interested in this option.

What Should I Bring?

We want you to always ride with a helmet for maximum safety (included in your rental). Bring a water bottle and a small snack in case you get hungry on the ride! You may want to bring a backpack to carry your snacks and accessories. Please make sure to have a valid copy of your driver’s license.

Do You Still Have Some Questions?

Something we didn’t cover? Please let us know what questions you have by calling, texting, or filling out our contact form.